FAQ

Q1: What is the minimum order quantity of quartz glass product?
The minimum order quantity is 1 pc. We have stock for many of the products, which can save customer cost if they only require few pieces.
Q2: What is the lead time?
For stock parts, we will ship out within one week. For customized parts, please contact us for more information. If you are in urgent need, we will arrange in priority.
Q3: Can I customize my product?
Yes, sure. We can produce according to customer’s requirement. Please let us know your detail specification, we will achieve it accordingly.
Q4: I am not sure what kind of material I shall use in my application. What shall I do?
Our experienced engineer will give you suggestion and help you determine which material is the best option for you. Just let us know your needs, we will propose for you.
Q5: Is the quality guaranteed?
Yes, we can guarantee the quality. Our workers are experienced; all dimension is well controlled. Before shipment, every product will be inspected strictly. We value our reputation in the field, and hope to establish long term cooperation.

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